Chat with a Librarian is Pennsylvania’s statewide live chat reference service and is free to all residents of Pennsylvania 24 hours per day, 7 days per week. Libraries interested in contributing staff time to Chat with a Librarian benefit by being able to directly serve their own customers on chat, are able to follow-up with their own customers after chat sessions have concluded, and have access to the chat software that also can be used to provide local email-based reference. For more information about the benefits to library users and your library, please visit Benefits of Contributing to Chat with a Librarian.
Chat with a Librarian Application and Agreement Form
Chat with a Librarian for Schools [PDF]
Libraries that Contribute Staff Time to Chat with a Librarian
- Albright College
- Allentown Public Library
- Berks County Library System
- Bethel Park Public Library
- Bethlehem Area Public Library
- Bucks County Community College
- Bucks County Free Library
- Cambria County Library System
- Carlow University
- Carnegie Library of Pittsburgh
- Chester County Library and District Center
- Dauphin County Library System
- Delaware County Community College
- Delaware County Library System
- Duquesne University
- Franklin County Library System
- Free Library of Philadelphia
- Harrisburg University of Science and Technology
- Hamlin Memorial Library
- Harrisburg Area Community College
- Holy Family University
- La Salle University
- Lackawanna College
- Lancaster Bible College
- Lancaster Public Library
- Margaret R. Grundy Memorial Library
- Montgomery County Library
- New Castle Public Library
- Penn Area Public Library
- Pennsylvania College of Art and Design
- Saint Francis University
- Schlow Centre Region Library
- Scranton Public Library
- State Library of Pennsylvania
- Upper Merion Township Library
- WAGGIN Washington District Libraries
- Warren Public Library (Warren Library Association)
- Western Pocono Community Library
- York College of Pennsylvania
